Effective Date: September 15, 2026
Welcome to vanrosstucwerken.shop. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to these terms. Please read them carefully before placing an order.
1. About Our Store
vanrosstucwerken.shop is an online store offering bathroom accessories and related products to customers in the Netherlands.
These Terms of Service apply to all visitors, customers, and users of our website.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not:
- Violate applicable laws or regulations
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to our systems
- Submit false, misleading, or fraudulent information
- Misuse our website, products, or services
We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers, or website.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.
However, slight differences in product appearance, color, measurements, or packaging may occur due to screen settings, manufacturing variations, or updates from suppliers.
We reserve the right to correct errors, update product information, and make reasonable changes to product availability without prior notice.
4. Product Prices
All product prices are displayed on the website at the time of purchase.
Prices may change from time to time. Any price change will not affect an order that has already been successfully confirmed, except where required to correct an obvious pricing or listing error.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation to the email address you provided. An order is subject to availability and successful payment processing.
We reserve the right to refuse or cancel an order in situations such as:
- Product unavailability
- Payment failure
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
If we cancel an order after payment has been received, an applicable refund will be issued through the original payment method.
6. Payment
We currently accept Stripe as our payment method.
Payments are processed through Stripe's payment infrastructure. We do not intentionally store complete payment card information on our own systems.
You are responsible for providing accurate payment and billing information.
7. Shipping
We offer free shipping throughout the Netherlands.
Our standard delivery estimates are:
- Handling Time: 1-2 business days
- Transit Time: 3-4 business days
- Total Shipping Time: 4-6 business days
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, public holidays, or other unforeseen events.
8. Returns and Refunds
We offer free returns within 30 days from the date your order is delivered, subject to our Return Policy.
Approved refunds are issued to the original payment method. Our standard refund processing time is 4-6 business days after the refund has been approved.
For complete information, please review our Return Policy and Refund Policy.
9. Customer Responsibilities
You are responsible for providing accurate information when placing an order, including your name, shipping address, email address, and contact number.
You should also ensure that products are used and installed appropriately and according to any applicable instructions.
10. Intellectual Property
Unless otherwise stated, the content on vanrosstucwerken.shop, including text, images, graphics, logos, website design, and other materials, is owned by or used lawfully by our business.
You may not reproduce, copy, distribute, modify, or use our website content for commercial purposes without appropriate authorization.
11. Third-Party Services
Our website may use third-party services to support functions such as payment processing, shipping, hosting, analytics, or other website operations.
Third-party services may have their own terms and privacy policies. We are not responsible for the independent practices or policies of third-party service providers.
12. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses resulting from circumstances beyond our reasonable control, including delivery delays, service interruptions, technical problems, or failures caused by third-party service providers.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.
The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update constitutes acceptance of the updated terms, to the extent permitted by law.
14. Governing Law
These Terms of Service are governed by the applicable laws of the Netherlands, without prejudice to any mandatory consumer protection rights that may apply to you.
15. Contact Us
If you have questions about these Terms of Service, your order, or our services, please contact us:
Support Email: Info@vanrosstucwerken.shop
Live Chat Support: 24/7
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM
Time Zone: Central European Summer Time (CEST)
Business Information
Business Name: vanrosstucwerken.shop
Legal Business Name: Roci stukadoorsbedrijf
VAT Number: NL005359629B57
Contact Number: +31 6 21942400
Business Address: Schepen te Boeckoppad, 6831 HS Arnhem, Netherlands